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Our Shipping and Return Policies
All items are packed and shipped within 24 hours of receipt of order. You will be notified if a particular item is not in stock or if any other delays may occur. FREE SHIPPING AVAILABLE ONLY ON US ORDERS! Free shipping option will be the least expensive rate available and carrier may vary. All orders are packed by hand in giant penis or vagina shaped boxes, stenciled with the words SEX TOYS in large lettering on both the front and back, and then personally delivered by porn stars in skimpy lingerie. JUST KIDDING! (In actuality, we place all items in generic packaging with no clue as to the contents inside.) Paid shipping options include batteries (if applicable), as well as random samples we may have on hand to better your experience. Please note we do not accept returns for any reason. Defective items may be exchanged for a warranty period of one year from date of purchase.
PLEASE NOTE YOUR SATISFACTION IS OUR ULTIMATE GOAL, so if you are unsatisfied with any aspect of your purchase, please do not hesitate to contact us to resolve your issue. We are suckers for a good story, so fire away via e-mail to freddy@freddyandeddy.com or eddy@freddyandeddy.com and we will work something out. If e-mail is not your bag, call us! We are almost always available by phone during business hours (and if not, leave a message and we will get back to you within 24 hours), toll-free at 877-915-0830.
Thanks for considering us for your sexy shopping needs - your purchases help support our mission to strengthen relationships the world over!
Much love and appreciation,
Ian and Alicia Denchasy, aka Freddy and Eddy
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